Here’s a recap of what we heard during our regular OC Transpo operational update at Transit Commission this week. (I’ve posted a separate recap of the budget portion here.)

Para Transpo Talk

OC Transpo held its first Para Transpo Talk series in October. These customer engagement sessions allowed OC Transpo to meet with customers, their families, companions and support persons to discuss feedback and ideas they have about Para Transpo service. Over 300 attendees joined at various locations around the city and had an opportunity to see the new Para Transpo minibus. For more information on the next Para Transpo Talk events, please visit octranspo.com.

Zero-emission bus update

The first in the latest order of new zero-emission bus (ZEB) has been delivered to Ottawa. Staff are currently completing commissioning and pre-service inspections before it enters service. Work continues to train staff and upgrade OC Transpo’s facilities to prepare for the expanded electric bus fleet. There are 26 additional zero-emission buses scheduled to be delivered by the end of the first quarter of 2025. Updates will continue to be provided to the Transit Commission as OC Transpo receives and introduces new ZEBs into its fleet.

40th annual OC Transpo/Loblaw Holiday Food Drive

The 40th annual OC Transpo/Loblaw Holiday Food Drive will take place on Saturday, December 14 from 10 am to 5 pm at participating Loblaws, Real Canadian Superstore, Your Independent Grocer and No Frills stores across Ottawa. The OC Transpo/Loblaw Holiday Food Drive is Ottawa’s largest annual, single-day grocery store food drive. More information will be shared on octranspo.com.

Ridership and performance indicators

OC Transpo saw an increase in ridership in October – 0.5 per cent higher compared to September, and nine per cent higher than the previous year at 67.9 million customer-trips. Para Transpo’s 12-month total ridership is 848,000 customer-trips, an increase of 16 per cent compared to the previous year. See the presentation slides for details on ridership, service, and on-time performance, or Councillor Glen’s OC Transpo Dashboard.


Presentation slides & video